FAQs

ARMANI BOUTIQUE

ARMANI BOUTIQUE

ARMANI BOUTIQUE

WHERE DO I FIND ARMANI BEAUTY BOUTIQUES?

Giorgio Armani Beauty has 1 boutique in the UAE at MIRDIF CITY CENTER Mall:

Giorgio Armani Boutique – Located on the Ground Floor

Phone: +97142843688


CAREER AT ARMANI BEAUTY


CAREER AT ARMANI BEAUTY


CAREER AT ARMANI BEAUTY

HOW CAN I WORK FOR ARMANI BEAUTY?

With more than 20 years of expertise in the Beauty Industry, Armani beauty is the very essence of luxury in makeup and skincare services and product innovation. If you are passionate about beauty, step into the world of Armani to discover what it takes to become a Face Designer and the career opportunities that await you.

Armani beauty is about enhancing the natural beauty of a women, not masking it so if you would like to know more we invite you to email us your CV at:

fate.darwish@loreal.com

HOW DO I BECOME AN ARMANI FACE DESIGNER?

Our Armani Face Designers are trained and certified in all things related to makeup artistry, come and discover what this journey looks like and you may very well be on your way to becoming a Face Designer, a Senior Face Designer with a journey that may lead to a National or Regional position! 


MAKEUP APPOINTMENT


MAKEUP APPOINTMENT


MAKEUP APPOINTMENT

HOW CAN I BOOK A MAKEUP APPOINTMENT? HOW CAN I BOOK A BRIDAL OR PRIVATE APPOINTMENT?

You can visit our boutique and speak to our Face Designers to explore what tailor made service is right for you, or alternatively you may wish to contact us on the below number to secure your appointment:

Mirdif City Center +97142843688


PRODUCTS


PRODUCTS


PRODUCTS

ARE YOUR PRODUCTS TESTED ON ANIMALS?

No. Giorgio Armani does not use animals to test its products, and does not have animal testing conducted by anyone else to support our product safety review. Instead, Giorgio Armani ensures product safety through L'Oréal’s research and development of state-of-the-art alternative methods to animal testing, including the use of reconstructed skin models. Others, completely independent of L'Oréal and outside the direction or control of L'Oréal, might do animal testing pursuant to their local requirements.

For complete information on this subject, please click here .

Consumer safety has always been top priority at Giorgio Armani. Therefore, our product safety testing requires collaboration of experts across several sciences, including toxicology, microbiology, environmental chemistry, manufacturing and engineering. To ensure the safety of all products brought to market by Giorgio Armani, formulations and their packaging must exceed the high Company standards for ingredient preservation and stability, product efficacy, and package compatibility.

Giorgio Armani employs extensive Research and Development teams at its state-of-the-art laboratories. Primarily responsible for continuous exploration of new technologies in advanced skin care and makeup development, R&D works with suppliers and leading universities where research is conducted in dermatology, skin aging and cellular biology.

All Giorgio Armani products are tested for irritants and allergens using biological assays and human volunteers. We do not test our products on animals, nor do we ask others to conduct animal testing on our behalf.

DO YOUR PRODUCTS CONTAIN SILICON?

Silicons are used in some cosmetic products thanks to their unique sensory benefits and properties:

·       Long lasting effect in lipstick 

·       Give products like creams or makeup a silky, spreadable, luxurious texture. 

·       We always choose silicons that are high-performing and with minimal impact on the environment. We don’t use D4*

To identify them in our products, take a look at the ingredients list on packaging. They can be found under names such as "dimethicone", "cyclopentasiloxane (D4)", "dimethiconol", "phenyl trimethicone", "amodimethicone", "cyclomethicone". The easiest way to identify silicons is to look for words that end in one of these: –cone, –conol, –silane or –siloxane.

*The silicone called cyclotetrasiloxane (D4) is suspected of having carcinogenic, mutagen or toxic effects for reproduction. This ingredient is forbidden by the European Regulation.

WHY IS MY FAVOURITE PRODUCT DISCONTINUED? CAN I STILL PURCHASE IT?

We apologize for discontinuing your favorite Armani Beauty product. Please keep in mind that when a product or shade is discontinued, it is not done impulsively, but by taking into account many factors. Decisions to discontinue or introduce a product or size are made in response to consumer preferences and purchasing patterns throughout the country. Please contact us with the name/shade of your favorite product that has been discontinued and we will forward the information to all appropriate executives.


ORDERS, SHIPPING & RETURNS


ORDERS, SHIPPING & RETURNS


ORDERS, SHIPPING & RETURNS

HOW CAN I CONTACT CUSTOMER SERVICE?

Should you have any inquiries, please contact us by email: contact-armanibeautyae@ccare.lorealmiddleeast.com

WHY CREATE AN ACCOUNT?

To enable us to process your order, we need some information about you: shipping addresses, billing address, e-mail address, etc.

The creation of this account will also allow you to benefit fully from services offered by Armani Beauty: parcel tracking, creating a list of your own personal favorite products, viewing past orders, etc.

To receive any news from Armani Beauty, you must tick the box when registering saying that you wish to be contacted by email with future Armani Beauty product news and offers.

All your account information at Armani Beauty will only be used as part of your relationship with Armani Beauty.

This information can be changed by you at any time by managing your account online.

It can also be completely removed from our database upon request.

HOW CAN I TRACK MY ORDER?

View the details of your purchase, including your order status, and delivery tracking information.

Simply, go to "Track Your Order" page, enter your order number, and the email address you used for the purchase, then click on the "Track Your Order" button.

If you are a registered customer, you can also track your order by signing into your account, navigating to "Order History" tab to see all of your placed orders so far.

Next, search for your order, and click on the "View Order Details" button. Once you are in your order details page, click on "Track My Order" button to open the tracking page, and you are done!

MAY I RECEIVE FREE SAMPLES?

We understand your need and know that it’s pleasant to test the products before buying. Therefore, we advise you to visit one of our Armani boutiques in order to test the product. On another hand, if you are buying online we will offer you 2 samples of your choice.

WHAT TYPE OF DELIVERY OPTIONS ARE AVAILABLE?

We offer the below delivery options in United Arab Emirates:

·       Standard Delivery: delivery will be done within one (1) to three (3) days from the receipt of the order

·       Express Delivery: same day delivery in Dubai only (excluding Hatta) for orders placed before 4 pm

To read more about our shipping and return services, please click on the below link:

Delivery & Returns

WHERE IS MY ORDER?

Our customer service team are always here to help you. Should you have any questions about your order, kindly get in touch with us here.

You can also track your order from the website from the tracking section of login page below:

Track Your Order

CAN I RETURN OR EXCHANGE AN ITEM?

Armani Beauty offers our customers 14 days return policy that applies on purchases made on our website.

If you wish to return your purchase for any reason, please contact our Customer Service team by emailing contact-armanibeautyae@ccare.lorealmiddleeast.com, stating your order number, reasons for return and the date the order was received.

Please note that products purchased including the engraving feature cannot be returned.

HOW DO I CHANGE OR CANCEL MY ORDER?

If you would like to change or cancel your order, kindly get in touch with our Customer Service by emailing contact-armanibeautyae@ccare.lorealmiddleeast.com.

*Please note: once your order is processed, it cannot be modified or cancelled.

I RECEIVED THE WRONG PRODUCT, CAN I RETURN IT? MY ITEM ARRIVED DAMAGED. WHAT SHOULD I DO?

You have a legal right to return a product to us if it is faulty or damaged or you have not received the product you ordered. To report a damaged or wrong product please contact us with your concerns, and one of our customer service agents will ask for a picture of the damaged or faulty product. We will examine the case as quickly as possible. If the damaged or non-compliant nature of the Product is confirmed by us, we will send you a new package including the product that was damaged or missing.

Note that only in these specified circumstances (faulty, damaged, non-compliant Product) will we pay the reasonable delivery costs you incur in returning the Product(s) to us subject to the inclusion of a returns proof of postage receipt.

Have a question?

Need Help?

Our customer care are more than happy to assist you.

Contact Us:

Email

Need Help?

Our customer care are more than happy to assist you.

Contact Us:

Email

Need Help?

Our customer care are more than happy to assist you.

Contact Us:

Email